Privacy Policy

Who we are offers online shopping in Bangladesh for all kinds of grocery, home appliances, health & beauty products at the best price. Corporate office located at HHolding No-54,S S Academy Road, Tongi College Gate, Tongi, Gazipur,Dhaka-1230, Bangladesh. Our website address is:
Vorerhaat Notice of Privacy Practices

This website is owned and operated by “Vorerhaat Grocery Shop”. (“”, “we”, “our”, or “us”). We respect the privacy of our customers and visitors to our website. This Notice of Privacy Practices (“Notice”) describes the privacy practices we follow in connection with this website, including our mobile applications and related consumer services (collectively, the “Services”). It also describes the options you have regarding our collection, use, and disclosure of your personal information. By using our Services and/or registering as a member, you are accepting the privacy practices described in this Notice and consenting to our collection, use, and disclosure of your personal information as described below.

This Notice applies only to information collected by and any related entity of (“Affiliate”) posting this Notice. This Notice does not apply to the privacy practices of our business partners, vendors, co-branded sites, other third parties, or any services offered through other websites where a different privacy notice is posted. Please consult the privacy information on the sites of third parties with which you may come into contact when using our Services. Their privacy notices, not ours, apply to information that they collect and use.
What personal data we collect

The personal information we collect about you may include, for example, your name, user name and password, postal shipping and billing addresses, telephone numbers, email addresses, social networking information (such as user names, handles, and friends lists), information about contacts provided by you or information in your address book, demographic information (such as date of birth, age, gender), photos you send us, payment information (including credit card numbers or online payment services numbers), financial information (such as bank account numbers), products you may select as favorites and share, purchase history and location information (often from the device on which you access the Services). You may also submit additional personal information to us in other ways, such as participating in online surveys, promotions, contests and sweepstakes and other offerings made available through our Services. We may combine information we receive from third parties with the information we receive based on your use of the Services and any other interactions with us.

In addition to the information you submit to us on this website or when using the Services, information regarding your use of and interactions with our Services is collected and/or aggregated by or on behalf of, often through the use of automated means. Such information may include, for example, data that we gather and store about your visit to and use of the Services, such as your IP address and the location of your IP server, device IDs, device type, wi-fi connection information, geo-location data, product search history, type of browser and operating system used, date and time you access the Services, pages you visit, and if you came to the Services from another website, the address of that website.

Cookies and web beacons are sometimes used to collect and track this customer usage information. “Cookies” are small identifiers sent from a web server that are stored on your device’s hard drive for the purpose of identifying your browser during interactions on websites or storing information or settings in your browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server. We can also use web beacons to tell if you have opened or acted upon emails that we send you.

In addition to the cookies and web beacons we deliver and use, we allow others including certain third-party analytics service providers to use cookies, web beacons, APIs (application programming interfaces), SDKs (software development kits), and other tracking tools on our Services on our behalf and to retain and use de-identified usage data received from such tracking tools for their own purposes. We also allow third parties to use usage data and tracking tools for advertising purposes as described in the Advertising Network section below. These third parties may collect information or may help us collect information about your online activities over time and across different websites, applications, and devices when you use our Services or third party websites and mobile apps that display our ads.
How we may use the information we collect

We may use the personal information we collect from our customers for a variety of purposes, including, for example:

☛ to accomplish ordinary business purposes, such as establishing and managing customer accounts, responding to inquiries, providing requested products and services, processing and collecting payments and providing customer support;

☛ to provide information about our business and offer our products or services to you, products and services of others that we think you may find of interest;

☛ to communicate about, and administer your participation in, special events, programs, surveys, contests, sweepstakes & other offers or promotions;

☛ to enable you to interact with and our customers through our message boards, blogs & social media;

☛ to evaluate and improve our business, including developing new products and services, identifying potential new customers, analyzing the effectiveness of advertising and marketing promotions and other aspects of our Services, and soliciting your feedback through email communications, telephone calls, and/or focus groups;

☛ to create a profile of you and your interests, so that we may personalize your shopping experience, ads, and the manner in which we interact with you;

☛ to perform data analyses, including market and consumer research, trend analysis, demographic analysis and financial analysis; and

☛ to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity and to comply with legal information requests, applicable legal requirements and our policies and practices.

We may also use personal information in other ways for which we provide notice at the time of collection as may be required by applicable laws, or without notice to you for any legally permissible purpose and subject to applicable laws.
Third party Policy

We may pass your details to other companies affiliated with us only for the purpose of providing you better service. We may somewhat pass your details to our agents and subcontractors to help with analyzing data and providing us with marketing or customer service assistance. We may also use third parties to assist us with delivering products to you and to help us to collect payments from you. In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
Advertising Network

We partner with advertising networks, which are companies that deliver targeted advertisements to consumers and generate statistics and metrics related to the delivery of such advertisements. They use information collected through cookies (including first party cookies and third party cookies), web server logs, web beacons, and mobile app plugins such as SDKs (software development kits), APIs (application programming interfaces) and similar technologies to provide customized advertisements, auditing, research, and reporting for us and other advertisers. This data collection takes place on our website and through our mobile applications, on other third-party websites you visit, and third party mobile applications you use that participate in the advertising networks. This process enhances the deployment of our marketing programs and helps us to track the effectiveness of such efforts. Advertising networks we use may also use this information for determining or predicting your characteristics and preferences and those of their respective advertising audiences, for measuring services, including determining the effectiveness of advertising, delivering relevant ads, and for other purposes. You can learn more about ad serving companies by visiting the Network Advertising Initiative website and Facebook’s ad preferences tool and privacy policy.
Re-targeting Technologies

Our website and (external/mobile) application use re-targeting technologies. This enables us to show our visitors, who were already interested in our shop and our products, advertisements from us on partner websites. We believe that the display of a personalized, interest-based advertising is more interesting for our customers than advertising that does not have a personal connection. Re-targeting technologies analyze your cookies and display advertisement based on your past surfing behavior.
Information you share

The Services may allow you to connect and share your actions, comments, content, and information publicly or with other people you specify. You may also connect to and share your information on third party social media platforms, websites, applications, and services through “plug-ins,” widgets, buttons, and other third party features on and connected with our Services. You may also share with contact information of friends and people in your address book so that we can help you invite others to become members or let them know about special offers and help facilitate deliveries. Please be mindful of your own privacy needs and those of others as you choose with whom to connect, what you share with us and others, and what you make public. We cannot control the privacy of information you choose to make public or share with others. We also cannot control and are not responsible for any third party sharing services or their actions including the data that they collect from you and your device or how they use such data. Please review their privacy policies to understand their privacy practices.
Information we share

We may share personal information with third parties as described below:

☛ Affiliates. We may share your personal information with our Affiliates so long as the disclosure and use of your personal information by such entities is consistent with this Notice.

☛ Consent. We may share your personal information that directly identifies you with third parties for their own purposes with your consent. For example, you may agree to our sharing your information with our suppliers and partners for their own marketing purposes subject to their separate privacy policies.

☛ Service Providers. We may allow third parties under contract with us to access, store, and process your personal information in order to provide services for us.

☛ Surveys/Sweepstakes/Promotions. In the event that you participate in a survey, sweepstakes, contest, or other promotion that is sponsored by and a third party, such participation serves as your consent for to share your personal information collected in conjunction with the survey, sweepstakes, contest or promotion with the co-sponsoring third party. After the information is provided to such third parties, the subsequent use or disclosure of such information is subject to those third parties’ privacy policies and practices.

☛ Other. We may disclose information, including personal information, to: (i) protect or defend the legal rights, interests or property of and our Affiliates; (ii) protect the safety and security of our customers or members of the public; (iii) protect against fraud or for risk management purposes; or (iv) comply with legal advice, applicable law or legal process. In addition, we may disclose or transfer your personal information in connection with or during negotiation of any merger, financing, acquisition, bankruptcy, dissolution, or any other transaction or proceeding involving sale, transfer, divestiture or disclosure of all or a portion of our business or assets to another company.

We may share information that does not directly identify you with third parties, including our Affiliates, advertising networks, analytics providers and others who may use the data for any legally permissible purpose and without notice to you unless required by applicable laws.
Security of Your Information

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL). Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. Visit our Terms and Conditions page to learn more about our complete terms of service.
Your Right to Withdraw & Change

If you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information and if you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at

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