Q. How does the site work?

A. You can browse the site or use our search engine to find your desired products. You can then add them to your shopping bag and click on place order. You let us know your address, select a delivery time – and voila, you are done. A Vorer haat representative will then deliver your order right to your home or office.

Q. How can I contact you?

A. You can always call +880- 01706794149 or mail us at vorerhaat04122020@gmail.com.

Q. I can’t find the product I am looking for. What do I do?

A. We are always open to new suggestions and will add an item to our inventory just for you. There is a "Product Request" feature that you can use to inform us of your requirement. You can also call 01706794149 or mail us at vorerhaat0412202@gmail.com to add an item to our inventory.

Q. What about the prices?

A. Our prices are our own but we try our best to offer them to you at or below market prices. Our prices are the same as the local market and we are working hard to get them even lower! If you feel that any product is priced unfairly, please let us know.

Q. How much do deliveries cost?

A. TK.60 delivery fee inside Dhaka, if order value above BDT 2000 then delivery is free. TK.120 outside Dhaka. Note : For Delivery outside Dhaka you have to pay TK.150 Advance by bkash payment

Q. What are your delivery hours?

A. We deliver from 8 am to 10 pm every day. You can choose from available slots to find something that is convenient to you.

Q. My order is wrong. What do I do?

A. Please Immediately call 01706794149 and let us know the problem.

Q. What if the item is out of stock?

A. We hold our own inventory in 9 of our warehouses, so we rarely run of out stock. However, we will try our best to source what you need. If we cannot find it, we will SMS/call you and let you know what substitutes are available.

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